Possible cause and solutions
- Confirm that your Caller ID service is working properly
from your phone company. The best way for you to verify that is
to check other Caller ID compatible phones in the house.
- Check if other phones in your home are working for caller
ID. If not contact your phone company. If they are continue
with troubleshooting.
- Plug the base unit into a different telephone line plug and
test again.
- If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone line
jack, plug the unit directly into the wall jack.
- If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
- Depending on your phone service provider, the unit may
display or announce the caller’s information at the 2nd ring or
later, the number of rings for the answering system is set to “
2 rings ”. Select a different setting.
Refer to "How to select a different ring setting".
- The ringer volume is turned off, adjust the ringer volume.
Refer to "How to adjust the ringer volume".
- Move the handset closer to the base unit.
- Your unit does not announce caller information while the
other devices such as headset or handsets are engaged in a
call.
- The Talking Caller ID feature is turned off. Turn it on.
Refer to "Turn on Talking Caller ID"
- The ring as cell mode is set to “ On (without Talking CID)
”. Select a different setting.
For Models with Link to Cell
