If you’re hearing white noise with your Technics earbuds, here are some important details and steps to help:
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Noise-Cancelling Feature: When Noise Cancelling is turned ON, the system generates a small amount of white noise to maximize its effect in noisy environments. This is normal and helps reduce ambient sounds. However, in a quiet environment, this white noise might be more noticeable. If it becomes bothersome, you can turn Noise Cancelling OFF using the Technics Audio Connect App or the earbud controls.
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Uneven Noise Between Earbuds: If the white noise level is noticeably different between the left and right earbuds, this may require further troubleshooting:
- Ensure both earbuds are securely fitted.
- Confirm the earbuds are clean and free of obstructions like dust or earwax.
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Update Firmware: Use the Technics Audio Connect App to check for and download the latest firmware for your earbuds. Firmware updates can resolve known issues and improve overall performance.
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Unusual Noise: If you hear a particularly loud or unusual noise that doesn't sound like normal white noise from the Noise Cancelling system, here are additional suggestions:
- Bluetooth Interference: Move away from devices like Wi-Fi routers or microwaves, as they might interfere with the Bluetooth connection. Turn off unused wireless LAN devices if possible.
- Fit or Seal Issue: Ensure the earbuds are securely fitted in your ears. Try different ear tip sizes for the best seal.
