Compact Audio systems, Wireless Audio, Portable Audio, Clock Radios
- Warranty exchange for 1 year, from the date of purchase. Carry or mail in service.
- Accessories including rechargeable batteries, exchange 90 days.
- TWS Bluetooth headphones, 1 year exchange from the date of purchase.
- Wearable Gaming Speaker SC-GN01, 1 year exchange from the date of purchase.
Home Theater systems, Max Audio
- Service repair warranty for 1 year parts and labour. Carry or mail in service.
- Accessories including rechargeable batteries, exchange 90 days.
Technics Audio
- Service repair warranty for 3 year parts and labour. Carry or mail in service.
- Accessories including rechargeable batteries, exchange 90 days.
- TWS Bluetooth earphones EAH-AZ40, EAH-AZ60, EAH-AZ70, EAH-AZ80, EAH-AZ60M2 and EAH-AZ40M2 1 year exchange from the date of purchase.
- Over-the-ear Noise Cancelling Wireless headphones EAH-A800, 1 year exchange from the date of purchase.
Process for products on the Limited Warranty Exchange Program
Refer to your models Operating Manual for specific warranty information.
- Warranty period is from the date of purchase.
- For products purchased from an authorized Panasonic dealer, please contact your selling dealer for an exchange.
- For products purchased online via the Panasonic eStore, please contact them directly via this link Panasonic eStore Contact Form.
- For products with a limited exchange warranty purchased via Amazon.ca or another Panasonic Authorized online vendor, and you are unable to return it to them, the exchange may be facilitated by Panasonic Canada directly.
- If you are unable to return your product with a limited exchange warranty to your selling dealer, please click here to start a Warranty Exchange Request. An Agent will review your claim within 48 business hours and provide further instructions.
Contact an Authorized Panasonic Service Center near you.
Find an Authorized Panasonic Service Center.Out of Warranty Repair
Contact an Authorized Panasonic Service Center near you.
Find an Authorized Panasonic Service Center.Hair Dryer, Facial Steamer, Beauty products, Shavers, Trimmers
- Warranty exchange for 2 year from the date of purchase..
- Accessories including rechargeable batteries, exchange 90 days.
Process for products on the Limited Warranty Exchange Program
Refer to your models Operating Manual for specific warranty information.
- Warranty period is from the date of purchase.
- For products purchased from an authorized Panasonic dealer, please contact your selling dealer for an exchange.
- For products purchased online via the Panasonic eStore, please contact them directly via this link Panasonic eStore Contact Form.
- For products with a limited exchange warranty purchased via Amazon.ca or another Panasonic Authorized online vendor, and you are unable to return it to them, the exchange may be facilitated by Panasonic Canada directly.
- If you are unable to return your product with a limited exchange warranty to your selling dealer, please click here to start a Warranty Exchange Request. An Agent will review your claim within 48 business hours and provide further instructions.
Out of Warranty Repair
Contact an Authorized Panasonic Service Center near you.
Find an Authorized Panasonic Service Center.Blu-ray Players Exchange Models
- DMP-BD87, DMP-BD89
- DMP-BD91, DMP-BD93, DMP-BD94
- DMP-BD91,
- DMP-BDT230, DMP-BDT270, DMP-BDT280,
- DMP-BDT360
- DMP-BDT460
- DP-UB420
Warranty exchange for 1 year from the date of purchase..
All other Blu-ray Player Models
- Service repair for 1 year parts and labour.
DVD Players
- Warranty exchange for 1 year from the date of purchase.
Process for products on the Limited Warranty Exchange Program
Refer to your models Operating Manual for specific warranty information.
- Warranty period is from the date of purchase.
- For products purchased from an authorized Panasonic dealer, please contact your selling dealer for an exchange.
- For products purchased online via the Panasonic eStore, please contact them directly via this link Panasonic eStore Contact Form.
- For products with a limited exchange warranty purchased via Amazon.ca or another Panasonic Authorized online vendor, and you are unable to return it to them, the exchange may be facilitated by Panasonic Canada directly.
- If you are unable to return your product with a limited exchange warranty to your selling dealer, please click here to start a Warranty Exchange Request. An Agent will review your claim within 48 business hours and provide further instructions.
Service Repair Warranty
Contact an Authorized Panasonic Service Center near you.
Find an Authorized Panasonic Service Center.Out of Warranty Repair
Contact an Authorized Panasonic Service Center near you.
Find an Authorized Panasonic Service Center.Digital Video Cameras
- Service repair warranty for 1 year parts and labour.
- Accessories including rechargeable batteries, exchange 90 days.
Camera Models HM-TA2, HX-DC3K, HX-WA03, HX-WA2
- Warranty exchange for 1 year from the date of purchase.
- Accessories including rechargeable batteries, exchange 90 days.
Process for products on the Limited Warranty Exchange Program
Refer to your models Operating Manual for specific warranty information.
- Warranty period is from the date of purchase.
- For products purchased from an authorized Panasonic dealer, please contact your selling dealer for an exchange.
- For products purchased online via the Panasonic eStore, please contact them directly via this link Panasonic eStore Contact Form.
- For products with a limited exchange warranty purchased via Amazon.ca or another Panasonic Authorized online vendor, and you are unable to return it to them, the exchange may be facilitated by Panasonic Canada directly.
- If you are unable to return your product with a limited exchange warranty to your selling dealer, please click here to start a Warranty Exchange Request. An Agent will review your claim within 48 business hours and provide further instructions.
Service Repair Warranty
Contact an Authorized Panasonic Service Center near you.
Find an Authorized Panasonic Service Center.Out of Warranty Repair
Contact an Authorized Panasonic Service Center near you.
Find an Authorized Panasonic Service Center.HomeHawk Products
- Warranty exchange for 1 year from the date of purchase..
- microSD card (included model only) 1 year exchange.
Baby Monitors
- Warranty exchange for 1 year from the date of purchase.
- microSD card (included model only) 1 year exchange.
Home Network Kits - KX-HNB600 hub products
- Warranty exchange for 1 year for 1 year.
- Accessories including rechargeable batteries, exchange 90 days.
Process for products on the Limited Warranty Exchange Program
Refer to your models Operating Manual for specific warranty information.
- Warranty period is from the date of purchase.
- For products purchased from an authorized Panasonic dealer, please contact your selling dealer for an exchange.
- For products purchased online via the Panasonic eStore, please contact them directly via this link Panasonic eStore Contact Form.
- For products with a limited exchange warranty purchased via Amazon.ca or another Panasonic Authorized online vendor, and you are unable to return it to them, the exchange may be facilitated by Panasonic Canada directly.
- If you are unable to return your product with a limited exchange warranty to your selling dealer, please click here to start a Warranty Exchange Request. An Agent will review your claim within 48 business hours and provide further instructions.
Out of Warranty Repair
Contact an Authorized Panasonic Service Center near you.
Find an Authorized Panasonic Service Center.IH Cook-Top, KY-B84A
- In home service for 2 year parts and labour.
- For in home service, customer must be within a 50 Km radius of an authorized service depot.
Electronic Built in Oven
- In home service for 2 year parts and labour.
- For in home service, customer must be within a 50 Km radius of an authorized service depot.
Built in Refrigerator
- In home service for 2 year parts and labour.
- For in home service, customer must be within a 50 Km radius of an authorized service depot.
Dishwasher
- In home service for 1 year parts and labour.
- For in home service, customer must be within a 50 Km radius of an authorized service depot.
Refer to your models Operating Manual for specific warranty information.
In home Service Repair Warranty
Contact an Authorized Panasonic Service Center near you.
Find an Authorized Panasonic Service Center.Out of Warranty Repair
Contact an Authorized Panasonic Service Center near you.
Find an Authorized Panasonic Service Center.Rice Cookers, Irons, Thermal pots, Bread Maker, Toaster Oven
- Warranty Exchange for 1 year from the date of purchase.
Rice Cooker 2 year warranty models
- SR-AFG186
- SR-AFM187
- SR-CN108
- SR-CN188
- SR-HZ106
- SR-JMY108
- SR-JMY188
- SR-Z106K
- The above models have a repair warranty for 2 year parts and labour.
Commercial Rice cooker model SR-2363Z, SR-42FZ, SR-42HZP, SR-GA721L, SR-UH36N.
- Service repair warranty for 90 days parts and labour.
Blender - MX-ZX1800, Juicer - MJ-L500
- Service repair warranty for 1 year parts and labour.
- Additional 4 years on motor (part only).
Process for products on the Limited Warranty Exchange Program
Refer to your models Operating Manual for specific warranty information.
- Warranty period is from the date of purchase.
- For products purchased from an authorized Panasonic dealer, please contact your selling dealer for an exchange.
- For products purchased online via the Panasonic eStore, please contact them directly via this link Panasonic eStore Contact Form.
- For products with a limited exchange warranty purchased via Amazon.ca or another Panasonic Authorized online vendor, and you are unable to return it to them, the exchange may be facilitated by Panasonic Canada directly.
- If you are unable to return your product with a limited exchange warranty to your selling dealer, please click here to start a Warranty Exchange Request. An Agent will review your claim within 48 business hours and provide further instructions.
Out of Warranty Repair
Contact an Authorized Panasonic Service Center near you.
Find an Authorized Panasonic Service Center.Digital Camera Exchange models
- DMCTS25
- DMCTS30
- DMCZS25
- DMCZS45
- Warranty exchange for 1 year from the date of purchase.
- Accessories including rechargeable batteries, exchange 90 days.
Digital Camera - All others
- Service repair warranty for 1 year parts and labour.
- Accessories including rechargeable batteries, exchange 90 days.
Interchangeable Lens and Accessories Exchange models
- HFS1442
- HFS45150
- HH025
- HPS14042
- Warranty exchange for 1 year from the date of purchase.
All other Interchangeable Lens and Accessories Exchange models
- Service repair warranty for 1 year parts and labour.
Refer to your models Operating Manual for specific warranty information.
Service Repair In Warranty and Repair Out of Warranty Process
Please arrange to ship or take your LUMIX camera to Professional Electronics for warranty repair.
Please arrange to ship the complete unit, prepaid, to the following address for exchange under the manufacturer's warranty terms. Also please include a copy of your purchase receipt which validates the warranty, your complete contact information including your name, telephone number, e-mail address, and return address.
Professional Electronics
5810 Ambler Drive, Unit #10
Mississauga, ON L4W 4J5
For a status update please contact Professional Electronics directly.
Process for products on the Limited Warranty Exchange Program
Refer to your models Operating Manual for specific warranty information.
- For products purchased from an authorized Panasonic dealer, please contact your selling dealer for an exchange.
- For products purchased online via the Panasonic eStore, please contact them directly via this link Panasonic eStore Contact Form.
- For products with a limited exchange warranty purchased via Amazon.ca or another Panasonic Authorized online vendor, and you are unable to return it to them, the exchange may be facilitated by Panasonic Canada directly.
- If you are unable to return your product with a limited exchange warranty to your selling dealer, please click here to start a Warranty Exchange Request. An Agent will review your claim within 48 business hours and provide further instructions.
Locate the model number of your microwave then refer to the warranty list below for specific warranty information. Model numbers on microwave ovens are located on the inside door panel strip.
| Model number | Period | Warranty Type |
|---|---|---|
|
NN-CD87KS NN-CD989B/S/W |
2 Years |
In-home service Additional 3 years on the Magnetron (Part only) |
| NN-CF876S | ||
|
NN-CS896S NN-CS89LB |
||
| NN-DS58HB | ||
| NN-GD693S/SC | ||
| NN-GT69KS | ||
| NN-SA247S | ||
| NN-SB55LS | 1 Year | Exchange |
|
NN-SC64MW NN-SC669S NN-SC678C NN-SC678S NN-SC688S NN-SC73LS |
1 Year |
Carry-In service Additional 4 years on the Magnetron (Part only) |
| NN-SD291S/W | 2 Years |
In-home service Additional 3 years on the Magnetron (Part only) |
| NN-SD382S | 1 Year |
Carry-In service Additional 4 years on the Magnetron (Part only) |
|
NN-SD66LS NN-SD671SC NN-SD68LS NN-SD691S/SD |
||
|
NN-SD755S NN-SD765S NN-SD767B/W |
||
|
NN-SD780S NN-SD786S NN-SD78LS NN-SD797S |
2 Years |
In-home service Additional 3 years on the Magnetron (Part only) |
| NN-SD965S | 1 Year |
Carry-In service Additional 4 years on the Magnetron (Part only) |
|
NN-SD980S NN-SD986S NN-SD997S |
2 Years |
In-home service Additional 3 years on the Magnetron (Part only) |
| NN-SE284B/S/W | ||
|
NN-SE792S NN-SE795S NN-SE796S |
||
|
NN-SE992S NN-SE995S NN-SE996S |
||
|
NN-SG138S NN-SG158S |
||
|
NN-SG428S NN-SG448S NN-SG458S |
1 Year | Exchange |
|
NN-SG616B NN-SG626B/S/W NN-SG636S/W NN-SG656S/W NN-SG676B/W |
1 Year |
Carry-In service Additional 4 years on the Magnetron (Part only) |
| NN-ST27HB/HW | 2 Years |
In-home service Additional 3 years on the Magnetron (Part only) |
|
NN-ST651B/W NN-ST663SC NN-ST66KBW NN-ST676S NN-ST67KS NN-ST681SC NN-ST696S NN-ST69KS |
1 Year |
Carry-In service Additional 4 years on the Magnetron (Part only) |
|
NN-ST74LS NN-ST75LB/LW NN-ST765S NN-ST766B/W NN-ST775S NN-ST77LS NN-ST785S |
||
|
NN-ST966B/W NN-ST96JS NN-ST975S NN-ST99JS |
||
|
NN-SU64LB/LW NN-SU65LB/LW/LS |
||
| NU-HX100S | 2 Years | Carry-In service |
| NU-SC180B |
| Model number | Period | Warranty Type |
|---|---|---|
|
NNTK623G NNTK621S NNTK623G NNTK714SS NN-TK72LS NNTK722S NN-TK73LS NNTK732S NN-TK81KC NNTK816 NNTK922S NNTK932S |
1 Year | OTC (Over the Counter Return) |
- The above list includes models sold in the past 6 years, if your model is not listed refer to the warranty page in your Operating Manual.
- For full warranty terms an conditions refer to the warranty page in your Operating Manual.
Repair Types
Listed below are instructions for the MWO repair types. Confirm your products repair type, then look at the instructions as listed below.
Service Repair Warranty
Contact an Authorized Panasonic Service Center near you.
Find an Authorized Panasonic Service Center.Warranty Exchange Program Process
Refer to your models Operating Manual for specific warranty information.
- Warranty period is from the date of purchase.
- For products purchased from an authorized Panasonic dealer, please contact your selling dealer for an exchange.
- For products purchased online via the Panasonic eStore, please contact them directly via this link Panasonic eStore Contact Form.
- For products with a limited exchange warranty purchased via Amazon.ca or another Panasonic Authorized online vendor, and you are unable to return it to them, the exchange may be facilitated by Panasonic Canada directly.
- If you are unable to return your product with a limited exchange warranty to your selling dealer, please click here to start a Warranty Exchange Request. An Agent will review your claim within 48 business hours and provide further instructions.
Out of Warranty Repair
Contact an Authorized Panasonic Service Center near you.
Find an Authorized Panasonic Service Center.Models - EP-MAJ3, EP-MA73K, EP-MAF1, EP-MAG3, EP-MAJ7K, EP-MAK1, EP-MAN1
- In home service for 5 year parts and labour.
- For in home service, customer must be within a 50 Km radius of an authorized service depot.
Models - EP30004, EP30006, EPMA50T, EPMA70K, EPMA70C
- In home service for 3 year parts and 5 years labour.
- For in home service, customer must be within a 50 Km radius of an authorized service depot.
Models - Commercial Use - EP30004, EP30006, EPMA50T, EPMA70K, EPMA70C
- In home service for 1 year parts and labour.
- For in home service, customer must be within a 50 Km radius of an authorized service depot.
Models - EPMAC8, EPMA38
- In home service for 3 year parts and labour.
- For in home service, customer must be within a 50 Km radius of an authorized service depot.
Models - EPMA10K, EPMA03K, EP1285K, EP1272, EP1282, EP1273, EPMS40
- In home service for 1 year parts and labour.
- Additional 2 years for the moving block (parts only)
- For in home service, customer must be within a 50 Km radius of an authorized service depot.
Refer to your models Operating Manual for specific warranty information.
Service Repair and In home Warranty
Contact an Authorized Panasonic Service Center near you.
Find an Authorized Panasonic Service Center.Corded and Cordless Telephones, Optional Cordless handsets
- Warranty exchange for 1 year from the date of purchase.
- Rechargeable batteries, (included with telephone) exchange 90 days.
Cordless Telephone Model KX-TGM490
- Warranty exchange for 2 year from the date of purchase.
- Rechargeable batteries, (included with telephone) exchange 90 days.
Process for products on the Limited Warranty Exchange Program
Refer to your models Operating Manual for specific warranty information.
- Warranty period is from the date of purchase.
- For products purchased from an authorized Panasonic dealer, please contact your selling dealer for an exchange.
- For products purchased online via the Panasonic eStore, please contact them directly via this link Panasonic eStore Contact Form.
- For products with a limited exchange warranty purchased via Amazon.ca or another Panasonic Authorized online vendor, and you are unable to return it to them, the exchange may be facilitated by Panasonic Canada directly.
- If you are unable to return your product with a limited exchange warranty to your selling dealer, please click here to start a Warranty Exchange Request. An Agent will review your claim within 48 business hours and provide further instructions.
Out of Warranty Repair
Contact an Authorized Panasonic Service Center near you.
Find an Authorized Panasonic Service Center.VIERA and OLED TV Up to and including 50" (diagonal)
- Carry in Service for 1 year parts and labour.
VIERA and OLED TV 51" (diagonal) and larger
- On site (In home) service repair warranty for 1 year parts and labour.
- For in home service, customer must be within a 50 Km radius of an authorized service depot
Refer to your models Operating Manual for specific warranty information.
Service Repair and In home Warranty
Contact an Authorized Panasonic Service Center near you.
Find an Authorized Panasonic Service Center.