Rice Cookers, Irons, Thermal pots, Bread Maker, Toaster
Oven
- Warranty Exchange for 1 year from the date of purchase.
Rice Cooker 2 year warranty models
- SR-AFG186
- SR-AFM187
- SR-CN108
- SR-CN188
- SR-HZ106
- SR-JMY108
- SR-JMY188
- SR-Z106K
- The above models have a repair warranty for 2 year
parts and labour.
Commercial Rice cooker model SR-2363Z, SR-42FZ, SR-42HZP,
SR-GA721L, SR-UH36N.
- Service repair warranty for 90 days parts and labour.
Blender - MX-ZX1800, Juicer - MJ-L500
- Service repair warranty for 1 year parts and labour.
- Additional 4 years on motor (part only).
Process for products on the Limited Warranty Exchange
Program
Refer to your models Operating Manual for specific warranty
information.
- Warranty period is from the date of purchase.
- For products purchased from an authorized Panasonic
dealer, please contact your selling dealer for an exchange.
- For products purchased online via the Panasonic eStore,
please contact them directly via this link
Panasonic eStore Contact Form.
- For products with a limited exchange warranty purchased via Amazon.ca or another Panasonic Authorized
online vendor, and you are unable to return it to them, the exchange may be facilitated by Panasonic
Canada directly.
- If you are unable to return your product with a limited exchange warranty to your selling dealer,
please click
here to start a Warranty Exchange Request. An Agent will review your claim within 48 business
hours and provide further instructions.
Out of Warranty Repair
Please contact an Authorized Panasonic Service Center near you for assistance. Note that warranty exchange models are not eligible for repair.
Find an Authorized Panasonic Service Center.
