Warranty and Repair information for Kitchen Appliances (small) and Irons. - Canada

The service and repair information listed here is for the following categories.

• Food Processor
• Meat Grinder
• Rice Cookers
• Bread Maker
• Thermal pots
• Toaster Oven
• Blenders and Juicers
• Irons

Food Processor, Rice Cookers, Irons, Thermal pots, Bread Maker, Toaster Oven

• Warranty Exchange for 1 year.

Rice Cooker 2 year warranty models

• SR-AFG186
• SR-AFM187
• SR-CN108
• SR-CN188
• SR-HZ106
• SR-JMY108
• SR-JMY188
• SR-Z106K

The above models have a repair carry in warranty for 2 years parts and labor.

Commercial Rice cooker model SR-2363Z, SR-42FZ, SR-42HZP, SR-GA721L, SR-UH36N.

• Service repair warranty for 90 days parts and labor.

Blender - MX-ZX1800, Juicer - MJ-L500

• Service repair warranty for 1 year parts and labor.
• Additional 4 years on motor (part only).

Process for products on the Limited Warranty Exchange Program

• For products with a limited exchange warranty purchased from an authorized Panasonic dealer, please contact your selling dealer directly for an exchange.
• For products with a limited exchange warranty purchased online via the Panasonic eStore, please contact them directly via this link: Panasonic eStore Contact Form.
• For products with a limited exchange warranty purchased via Amazon.ca or another Panasonic Authorized online vendor, and you are unable to return it to them, the exchange may be facilitated by Panasonic Canada directly.
• If you are unable to return your product with a limited exchange warranty to your selling dealer, please click here to start a Warranty Exchange Request. An Agent will review your claim within 48 business hours and provide further instructions.

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Out of Warranty Repair




Contact an Authorized Panasonic Service Center near you.

Find an Authorized Panasonic Service Center.