- Confirm that “Resolution” in the Setup menu is set
properly.
- Confirm the HDMI cable, related connections and the
compatibility of TV video input. To output images in 4K,
connect the HDMI cable to a 4K compatible terminal of
the connected device.
- To enjoy images in 4K/60p, you need a High Speed
HDMI-compliant cable that supports 18 Gbps.
- Set “HDMI (AUDIO) Output Mode” to "Audio Only”.
- To enjoy image in 4K/60p, set “4K60p Output” to
“4K/60p(4:4:4)” or “4K/60p(4:2:0)”.
- If 4K images are not output from the connected
4K-compatible TV, set “4K60p Output” to “4K/60p(4:4:4)” or
“4K/60p(4:2:0)”.
- DP-UB820 - When the unit is connected to a TV that supports
formats up to 4K(60p) 4:2:0 or “4K60p Output” is set to
“4K/60p(4:2:0)”, material recorded in 4K(60p) cannot be output
in HDR. To play back material recorded in 24p, set “24p Output”
to “Auto”.
This FAQ applies to models DP-UB820, DMP-UB400, DP-UB420
