In order to provide enough bandwidth for current and future 4K
resolution, this television is equipped with one HDMI Ver.2
input (HDMI 4) for connection with devices outputting 4K
contents.
If the HDMI 4 input is connected to blu-ray players with
certain chipset, an incompatibility may occur.
Troubleshooting
- Connect your blu-ray player to the TV's HDMI 1,
HDMI 2 or HDMI 3 input. Is the colour and sound correct?
If yes, contact the manufacturer of the blu-ray player for a
fix by firmware update.
- Alternately, leave the blu-ray player connected
to one of the HDMI inputs that works.
- If the connected blu-ray player is a Panasonic model (e.g.
DMP-BDT230/330...), Updating the blu-ray player to the
latest firmware will correct the video issue when using the
TV's HDMI 4 input. Firmware updates are available from
our Global
Support Site.
