Cannot Find Music Files Stored on the PC - Technics

Problem: Music files stored on your PC are not visible or playable on your Technics system when accessed over a network.

Possible Causes and Solutions

1. Music Files Not Registered to the Network Server

Cause: Music files that are not added to the library of your network server (e.g., Windows Media® Player) will not appear on the Technics system.

Solution: Add the music files and folders to the library of your network server.

• For Windows Media® Player 11 or 12:
  1. Open Windows Media® Player on your PC.
  2. Select "Organize" > "Manage Libraries" > "Music."
  3. Add the folders containing your music files.
• For smartphones or other devices, use the relevant app to share or stream files.

2. Unsupported File Format

Cause: Some file formats may be unsupported by the network server or the Technics system.

Solution: Verify that the music files are in a supported format (e.g., MP3, FLAC, AAC). Refer to the Operating Manual for supported file formats. If necessary, convert unsupported files to a compatible format.

3. File Sharing Not Enabled

Cause: File sharing may not be enabled on the PC, preventing access to music files over the network.

Solution: Ensure that "File Sharing" is turned on in your computer's settings:

• On Windows OS:
  1. Go to "Control Panel" > "Network and Sharing Center."
  2. Select "Change advanced sharing settings."
  3. Turn on "File and Printer Sharing."

4. Windows Media® Player Configuration Not Completed

Cause: Windows Media® Player may not be configured for streaming.

Solution: Enable streaming in Windows Media® Player:

• Open Windows Media® Player.
• Select "Stream" > "Turn on media streaming."
• Follow the prompts to enable media streaming on your PC.

5. Network Connectivity Issues

Cause: The PC and Technics system may not be connected to the same network.

Solution: Ensure that both devices are on the same Wi-Fi or wired network. Restart your router, PC, and Technics system if necessary to refresh the connection.

6. Large Music Library

Cause: A large number of files or folders can slow down the indexing process, causing some files not to appear.

Solution:

• Organize your music into smaller folders.
• Ensure the network server has enough time to index the files.

Additional Tips

• Restart Devices: Restart the PC, router, and Technics system to clear any temporary glitches.
• Firmware Updates: Check for firmware updates for your Technics system on the Global Support Site.
• Firewall Settings: Ensure that your PC’s firewall or antivirus software is not blocking access to the network server.

For additional assistance for your model consult the Operating Manual.