Troubleshooting Issues with the Favourites Function (FAV) on Technics Units

Learn how to resolve issues with the Favourites (FAV) function on Technics units for Spotify, TIDAL, Deezer, Internet Radio, and Podcasts. This guide covers troubleshooting steps for when registered stations, music, or playlists cannot be called up or when different or unavailable content plays back unexpectedly.


Possible Causes and Solutions


Cause: Stations, music, or playlists registered in the Favourites function (FAV) have been deleted or changed by the service provider.

  • Check whether the content is still available from the service provider.
  • If the content has been removed or changed, register the station, music, or playlist again in the Favourites function (FAV).

Cause: The service provider may play back a different content from the registered playlist when using the Favourites function (FAV).

  • Be aware that some service providers might dynamically manage playlists, causing different content to play when calling a favourite from a playlist.
  • If consistent playback of specific content is required, consider directly accessing the content through the service’s app instead of using the Favourites function (FAV).

Cause: The content may not play back normally due to service provider restrictions or technical issues.

  • Verify whether the service provider is experiencing any issues with the specific content or playlist.
  • Try removing and re-adding the content to the Favourites function (FAV) to refresh the registration.

Additional Notes:

  • Favourites (FAV) functionality depends on the service provider's management of content. Availability, playback behavior, and access can vary, and changes made by the provider may impact the functionality of favourites on your Technics unit.
  • If issues persist, ensure your Technics unit is running the latest firmware for optimal performance. You can find firmware updates here.
  • By understanding these potential issues and applying the suggested solutions, you can enhance your experience with the Favourites function on your Technics unit.
©2025 Panasonic USA All rights reserved.