Troubleshooting for "No Sound" on Technics Earphones

If you're experiencing no sound from your Technics earphones, follow these steps to troubleshoot the issue:

1. Check Bluetooth Connection

• Confirm that the earphones and your Bluetooth device are paired and connected.
• Ensure music is playing on the Bluetooth device.
• Verify that the earphones are turned on, and the volume is not set too low.

2. Reconnect Bluetooth

• Disconnect and reconnect the earphones to the Bluetooth device.
• Refer to your model Operating Manual for instructions on pairing your earphones.

3. Verify Compatibility

• Ensure the Bluetooth device supports the A2DP profile, which is required for audio streaming.

4. Adjust Volume

• Check the earphone's volume settings and increase the volume if necessary.
• If the sound is still low, refer to "Volume Adjustment" in the Operating Manual.

5. Reduce Interference

• Avoid covering the earphones or Bluetooth device with your palm, as it can block signals.
• Stay within the Bluetooth communication range (approximately 10 meters).
• Remove any obstacles between the earphones and the device.

6. Reset the Device

• Reset the earphones to factory settings. Refer to the Operating Manual for reset instructions:
• Refer to article - How to Reset a Technics Product

7. Environmental Factors

• Reduce potential signal interference from nearby devices like Wi-Fi routers or microwaves.

8. Software Updates

• Check for firmware updates using the Technics Audio Connect app.
• Refer to article - How to update the firmware.