Problem: You are unable to connect your Technics device to a network.
Cause: The device may not be configured properly to connect to your network.
Solution: Verify the network settings on the device. Ensure the Wi-Fi or LAN connection is correctly configured as per your router’s setup.
Cause: The network is hidden, making it difficult for the device to detect.
Solution: Temporarily make the network visible while setting up the connection or use a wired LAN connection for setup.
Cause: This system supports WPA2™ Wi-Fi security only. If your router uses a different protocol, the connection will fail.
Solution: Check your router's security settings. Ensure it is configured to use WPA2™. Refer to your router’s operating instructions or contact your Internet Service Provider for assistance.
Cause: The multicast function on your router might be disabled.
Solution: Access your router’s settings and enable the multicast function to support device connectivity.
Cause: Environmental factors, such as interference from other wireless devices, may disrupt the connection.
Solution: Minimize interference by keeping the router away from other devices like microwaves, cordless phones, or Bluetooth® devices. If interference persists, use a wired LAN connection for a more stable connection.
Cause: Certain devices require a wired connection during initial setup.
Solution: Disconnect the AC mains lead before connecting or disconnecting a LAN cable. Ensure the device is set up with the proper sequence.
Cause: The devices, such as smartphones or tablets, may not be connected to the same network as the Technics system.
Solution: Make sure that the devices, smartphones, and tablets are connected to the same network as this system.
By addressing these potential causes and following the solutions, you should be able to resolve most network connection issues.