Possible cause and solutions
- Make sure the answering machine is turned ON by pressing the [ANSWER ON] button till the indicator
lights up on the base.
- Adjust the ring count on the answering machine to less than
the voice mail (service from your telephone company) ring
count.
- If you do not want to use the Voice mail service from your
telephone company contact them to turn the service off.
Refer to
What is Voicemail service and how to use with a telephone with
an answering machine.