Sound is Interrupted During Bluetooth Playback

If the sound is interrupted while using a Technics Bluetooth compatible device, it may be caused by range issues, interference, or communication settings. Follow these steps to resolve the issue:


Possible Causes and Solutions


1. Out of Communication Range

Cause: The Bluetooth device is outside the recommended communication range.

Solution:

  • Ensure the Bluetooth device is within the 10-meter range of the Technics product.
  • Move the device closer to the system for a stable connection.

2. Obstacles Between Devices

Cause: Physical obstacles like walls or furniture can block the Bluetooth signal.

Solution:

  • Remove any obstacles between the Technics product and the Bluetooth device.
  • Place the devices in the same room or with a clear line of sight.

3. Interference from Other Devices

Cause: Devices operating on the 2.4 GHz frequency band (e.g., wireless routers, microwaves, or cordless phones) can interfere with the Bluetooth signal.

Solution:

  • Move the Bluetooth device closer to the Technics system.
  • Keep the system and Bluetooth device away from other electronic devices that use the 2.4 GHz band.

4. Communication Modes

Cause: The system’s Bluetooth communication mode may not be optimized for the current environment.

Solution:

  • Select Mode 1 for stable communication:
    • Mode 1: Prioritizes connection stability, reducing sound interruptions in environments with significant interference.
    • Mode 2: Enhances sound quality but may be more susceptible to interruptions in areas with interference.
  • To switch modes, refer to the system’s settings menu or Operating Manual for specific instructions.

Additional Tips

  • Ensure both the Technics product and the Bluetooth device have sufficient battery charge.
  • Restart both devices to refresh the connection if interruptions persist.
  • If using Technics earbuds, ensure they are fitted securely in your ears and free of obstructions.

By following these steps and optimizing the Bluetooth communication mode, you can minimize interruptions and enjoy a seamless audio experience.

©2025 Panasonic USA All rights reserved.