Panasonic Home Audio and Technics Warranty and Repair information - Canada

Compact Audio systems, Wireless Audio, Portable Audio, Clock Radios

  • Warranty exchange for 1 year, from the date of purchase. Carry or mail in service.
  • Accessories including rechargeable batteries, exchange 90 days.
  • TWS Bluetooth headphones, 1 year exchange from the date of purchase.
  • Wearable Gaming Speaker SC-GN01, 1 year exchange from the date of purchase.
 

Home Theater systems, Max Audio

  • Service repair warranty for 1 year parts and labour. Carry or mail in service.
  • Accessories including rechargeable batteries, exchange 90 days.
 

Technics Audio

  • Service repair warranty for 3 year parts and labour. Carry or mail in service.
  • Accessories including rechargeable batteries, exchange 90 days.
  • TWS Bluetooth earphones EAH-AZ40, EAH-AZ60, EAH-AZ70, EAH-AZ80, EAH-AZ60M2 and EAH-AZ40M2 1 year exchange from the date of purchase.
  • Over-the-ear Noise Cancelling Wireless headphones EAH-A800, 1 year exchange from the date of purchase.


Process for products on the Limited Warranty Exchange Program


Refer to your models Operating Manual for specific warranty information.

  • Warranty period is from the date of purchase.
  • For products purchased from an authorized Panasonic dealer, please contact your selling dealer for an exchange.
  • For products purchased online via the Panasonic eStore, please contact them directly via this link Panasonic eStore Contact Form.
  • For products with a limited exchange warranty purchased via Amazon.ca or another Panasonic Authorized online vendor, and you are unable to return it to them, the exchange may be facilitated by Panasonic Canada directly.
  • If you are unable to return your product with a limited exchange warranty to your selling dealer, please click here to start a Warranty Exchange Request. An Agent will review your claim within 48 business hours and provide further instructions.

Contact an Authorized Panasonic Service Center near you.

Find an Authorized Panasonic Service Center.


Out of Warranty Repair


Please contact an Authorized Panasonic Service Center near you for assistance. Note that warranty exchange models are not eligible for repair.

Find an Authorized Panasonic Service Center.
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