Network Playback Does Not Start or Is Interrupted - Technics

Problem: Playback over the network does not start, or the sound is frequently interrupted during playback.

Possible Causes and Solutions

1. Wireless Interference

Cause: Simultaneous use of the 2.4 GHz band with other devices, such as microwaves or cordless phones, can cause connection interruptions.

Solution: Increase the distance between this unit and devices that may cause interference. If your router supports the 5 GHz band, switch to it for improved performance.

2. Metal Cabinet Placement

Cause: Placing the system inside a metal cabinet can block the Wi-Fi signal.

Solution: Do not place this system inside a metal cabinet. Position it in an open area to avoid signal obstruction.

3. Wi-Fi Signal Strength

Cause: Weak Wi-Fi signal strength between the system and the router can interrupt playback.

Solution:

• If your model has a signal strength level function, use it to check the Wi-Fi signal strength. Refer to your model's Operating manual for instructions.
• Adjust the location of the unit and the wireless router to improve signal strength.
• Place the system closer to the router for better connectivity.

4. High Network Usage

Cause: Multiple devices using the same network may slow down or interrupt playback.

Solution: Turn off other devices using the wireless network or reduce their network activity to prioritize this unit's connection.

5. Device Connection Issues

Cause: Devices connected to the network may need to be refreshed.

Solution: Reconnect the devices to the network. Turn the wireless router off, wait for a few minutes, and then turn it back on.

6. AirPlay Playback Compatibility

Cause: With some iOS and iTunes versions, restarting AirPlay playback may not be possible if the system’s selector is changed (e.g., "CD") or the unit enters standby mode during AirPlay playback.

Solution:

• Select a different device from the AirPlay icon in the Music App or iTunes.
• Re-select this system as the output speakers to restart playback.

7. Wired LAN Connection

Cause: Persistent connectivity issues over Wi-Fi may require a wired connection for stability.

Solution: Make a wired LAN connection for all connected devices with LAN terminals (e.g., this unit, Network Attached Storage, or media server) to ensure stable playback.

Additional Tips

• Update Firmware: Check for the latest firmware updates for your Technics system on the Global Support Site.
• Restart Devices: Restart both the Technics system and network devices to refresh connections.
• Optimize Placement: Avoid placing the system near physical obstructions or in locations with poor signal strength.

By following these solutions, you can resolve network playback issues and enjoy uninterrupted audio streaming.