Network Playback Cannot Display Information Properly - Technics

Problem: Track names and other information may not display correctly during network playback on your Technics system.

Possible Causes and Solutions

1. Unsupported Metadata Format

Cause: The track metadata (e.g., ID3 tags) may be in a format not supported by the Technics system.

Solution: Use a metadata editor to standardize the metadata format:

• Ensure metadata encoding is set to UTF-8, as this is commonly supported.
• Use a tool like Mp3tag or iTunes to edit metadata and remove unsupported characters or symbols.

2. Corrupted or Missing Metadata

Cause: The track's metadata may be corrupted or incomplete, causing display errors.

Solution: Check the metadata using a tag editor and manually update missing or corrupted fields such as title, artist, or album.

3. File Format Compatibility

Cause: The audio file may not be in a format that supports extensive metadata or the format may not be compatible with the Technics system.

Solution: Ensure the audio file is in a supported format (e.g., MP3, AAC, FLAC). Refer to your model's Operating Manual for a full list of supported formats.

4. Network Streaming Limitations

Cause: Some media servers or streaming platforms may not transmit metadata properly.

Solution: Use a compatible media server or platform for streaming. Verify the server supports metadata transmission to external devices.

5. Display Limitations

Cause: The Technics system may have character limits or limitations on the type of metadata it can display.

Solution: Simplify track names or metadata fields by shortening them and removing unnecessary details.

6. Large Music Library

Cause: A large library may overwhelm the media server, causing metadata to load incorrectly or not at all.

Solution:

• Organize the music library into smaller folders.
• Reduce the number of files streamed at one time.

Additional Tips

• Update Firmware: Ensure your Technics system has the latest firmware to support improved metadata handling. Visit the Global Support Site for updates.
• Restart Devices: Restart the media server, Technics system, and network devices to clear temporary glitches.
• Test on Another Device: Play the same file on another compatible device to confirm whether the issue is with the file or the Technics system.

For additional assistance for your model consult the Operating Manual.